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  • From Ebay to Retail
    March 17, 2023 Isaac Lynch

    From Ebay to Retail

    Recently, very recently even, I have been dealing with a customer mainly through eBay. For the sake of privacy, we’ll call him Reginald. Reginald at first was extremely kind, he had questions about what battery we could get him on...

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  • TRAINING & COMPANY EVENTS
    March 17, 2023 Jenn Nielsen

    TRAINING & COMPANY EVENTS

    Most people don’t think that company events provide much training, but I’m here to say they are vital for many reasons! Company events are important because they help us promote positivity, productivity, culture and focus in the work place. Not...

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  • Dynamat
    March 17, 2023 Dian Austin

    Dynamat

    We’re going to talk about Dynamat in this blog today. My co-workers would tell you I’ve been holding out on this one since day one. Most people over look this part when they are building a sound system because they...

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  • Kicker L7
    March 17, 2023 Jenn Nielsen

    Kicker L7

    This series is just another reason why Kicker is still a leading innovator and one of the best-selling brands worldwide. You may ask what’s the point of a square speaker?? Well, that’s an easy question, Square matters! A Kicker original...

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  • Customer Service Situation
    March 17, 2023 Dian Austin

    Customer Service Situation

    Here at Big Jeff, we have a lot of customer interactions being a customer service rep. We’re going to talk about one here in this blog. We’ll say the customer’s name is Sam. I noticed Sam had an abandoned cart...

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  • Training with Gorgias
    March 17, 2023 Isaac Lynch

    Training with Gorgias

    Even in the few months I have been working at Big Jeff Audio, I’ve learned that no matter how long you work at this job, there is still more training to be done. More things to learn, more processes to...

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