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Big Jeff Audio Blog

  • Customer Service's Busy Week at Big Jeff Audio
    July 21, 2023 Barbara Speidel

    Customer Service's Busy Week at Big Jeff Audio

    This was a busy week for our customer service group. Learning all the new programs and to keep them straight is challenging. The fast pace makes the day go by so fast. Today, I was learning the Amazon A to...

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  • Mastering Work Flow
    July 12, 2023 Barbara Speidel

    Mastering Work Flow

    This week’s blog is about workflow. There are a lot of programs to learn and to intertwine them for an easy flow. I am still in the beginning stage. I would have to say there are over 30 different programs...

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  • 30 Days in Customer Service
    July 6, 2023 Barbara Speidel

    30 Days in Customer Service

    It has been a busy week, learning different programs, fast pace, and a great experience. I enjoy learning about products I have no clue about, and everyone is helpful with questions, I don’t even know where to start. Our team...

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  • Expanding Our Customer Service Skills
    June 16, 2023 Barbara Speidel

    Expanding Our Customer Service Skills

    A few weeks have passed since I began working at Big Jeff Audio and it has opened my eyes to a new level of customer service. Each day I learn new processes and procedures, when it comes together the customer...

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  • Joining the Big Jeff Audio Team
    June 5, 2023 Barbara Speidel

    Joining the Big Jeff Audio Team

    Happy Monday everyone, last week was great here at Big Jeff Audio, Friday started out with a huge Potluck gathering with a lot of great food. The store was in great spirits, and we had lots of conversations to get...

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