A few weeks have passed since I began working at Big Jeff Audio and it has opened my eyes to a new level of customer service.
Each day I learn new processes and procedures, when it comes together the customer service representative is a great responsibility. I have a great team that helps everyone. This side of the phone is a great experience and I hope I do well. Over time I am sure I will feel more confident as I navigate through all the programs. I have also made my share of mistakes, and as each one is brought to my attention, little by little I am learning to better help our customers. I want to say thanks to Jeff for this great opportunity and experience, and to my team