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30 Days in Customer Service

30 Days in Customer Service

It has been a busy week, learning different programs, fast pace, and a great experience. I enjoy learning about products I have no clue about, and everyone is helpful with questions, I don’t even know where to start. Our team was on the Thursday night Big Sound Podcast, so you can check us all out. Of course, I make mistakes, and learning new terminology is a challenge in itself. I am challenged on all the other platforms in one, learning from the videos, maybe if I see it a few more times I can soak it in. I have learned this week how ohms work, as Jeff would say it’s like fractions - 4ohm & 4ohm go to 1 channel. If it’s 4 to 3 you would need 2 channels, as the fractions don’t add up. Each day is a learning curve, and little by little I am soaking it all in. Ryan has been great and patient in explaining as we get new platforms. I appreciate all I have learned. Somedays I feel like a deer in the headlights and think to myself, what am I doing. But all in all, I like it as always and hope to continue learning. 

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