Here at Big Jeff Audio as a CSR I deal with a lot of customer situations. We’re going to talk about one of those in this blog. As you all know, we started out on social media, so we deal with a lot of our customers through numerous platforms. In this situation, we had Mr. Gemini wanting us to help him with his Impala. He starts off asking about batteries. We discussed some options. Then he says he wants to possibly add a secondary battery, get two 12’s, a 2-channel converter, and a big 3 kit. I go ahead and build him a cart as he says he’s going to purchase this on his payday. A few days go by, and my co-worker is dealing with a similar situation. I notice that Mr. Gemini has not purchased his cart yet. So, I asked my co-worker questions about the cart she is building for her customer. Come to find out Mr. Gemini was messaging us through social media and our direct phone line! We didn’t catch this earlier because Mr. Gemini was using a different name for both methods of contacting us! 🤣
The moral of this story is you can contact us numerous ways and you’re surely going to get the assistance you need… Maybe twice! Until next time bass heads, BASS ON! 🤘
Thank you,
Dian Austin
CSR
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Too bad these will be going in a box because these are some really nice bars for the price!!
Saw the info on YouTube CAE. Decided to try big Jeff's store. Exactly what I wanted. Extraordinarily price, super fast shipping and there before I knew it. I'm thankful toe CEA and big Jeff. Positive recommendation and beyond 5 star transaction.
Great subs but after owning them for 8 months now i already had to recone them once... i have them on a taramps 5k i have a d6500 in the rear and a d5100 under the hood.. and just can't handle the power... i do like them and they def sound real good.. but wish i would have bought 4 instead would recommend if your gonna toss a 3k on em cause they do get down and they're loud!
IVE BEEN RUNNING 2 OF THESE TITAN 1044 FOR YEARS ON MANY DIFFERENT AMPS AND OHM LOADS AND I HAVE NOT BEEN DISAPPOINTED YET THESE THINGS GET DOWN. I BOUGHT A 3RD ONE A COUPLE MONTHS AGO AND HAVE BEEN PUTTING IT THROUGH IT ALSO AND IT DONT MISS A BEAT RUNNING THEM 3 ON A KICKER KXA 2400.1 AT .67 OHMS FIXIN TO GET A 4TH ONE AND PUT THEM ON SAME AMP AT .50 OHM .... I LUV THESE SUBS
These boxes are A+ quality! I don’t see how they sell for this cheap! It would cost me more than I paid to make it myself which I have in the past. Great service and quick shipping.
