One of my favorite past times at my job is researching questions for our customers. When you call in and I don’t know an answer, and I tell you, “Give me ten minutes to look into this for you and I’ll call you back.”, or “I’m not sure, let me get in touch with the manufacturer.” I do! Not only because Big Jeff Audio looks for CSR members that are willing to direct them in the right direction and provide the correct information, but also because the topic of car audio is so expansive, it is something that you can get easily sucked into when you have many questions as any normal audiophile would!
I have so many people who asked about impedance in the past, and how to properly wire subs and speakers to get the OHMs that their looking for that it is just another piece of information that is now forever stuck in the back of my mind! In time, I hope more of our customer base’s questions become that easy to memorize, but the only way that can happen is if you bass heads stay curious! Keep asking! Keep building! And keep being creative. Your creativity is what drives your inquisitions, which drives your yearn to learn!
We here at Big Jeff Audio pride ourselves in trying our very best to find you the best, accurate information we can, and hope to learn more with you along the way so we can help you with any car, home, marine, or outdoor audio equipment you may need!
Isaac Lynch, CSR Big Jeff Audio