The definition of patience is: The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Sometimes, patience is a hard trait to uphold, especially when you are either exceedingly excited or deeply upset about something you care about.
Here at Big Jeff Audio, the customer service team strives to consider the excitement you are experiencing about the product you are ordering. This helps us better understand your feelings when things don't go exactly as planned. We aim for perfection in delivering the best experience before, during, and after your Car Audio purchase. However, sometimes things are just out of our control.
Whether it's a call about a missing package that was marked as delivered by the carrier or a text about an order that arrived damaged, we understand your frustration. We want you to know that we are here to assist you. We may ask you for additional information or even photos, but I can assure you that we are just trying to help resolve the issue as quickly as possible. That information assists us in reaching the best resolution for the problem.
Another common factor that might slow things down is communicating through multiple channels. You can reach out to Big Jeff Audio Monday through Friday from 8 AM to 4 PM Eastern Standard Time and expect your call, chat, email, or text to be answered within a reasonable timeframe.
We understand that you may be frustrated or upset, but it is best to maintain conversations through a single channel rather than having multiple channels of communication regarding a single issue between the customer and the Big Jeff Audio customer service team. This can slow down responses and cause confusion, as multiple representatives may be responding to the same issue for the same customer through different channels.
If you do need assistance with an order, Big Jeff Audio's Customer Service team is here to help. You can reach us Monday through Friday from 8 AM to 4 PM Eastern Standard Time. We are available via chat, social media messages, text, phone call (737-244-5333), or email at info@bigjeffaudio.com.
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Used this sub for my PC audio setup. I built a custom mini 4th order for it and it sounds great!
Used this amp for the sub stage in my Can Am SXS, I needed the compact size to fit in a specific location and it works great and sounds great. I really like that an amp this small in size still comes with a bass knob and set screw style terminals.
Jacket is a little stiff on this wire, it’s not the softer silicone jacket like on a lot of car audio speaker wire. Nonetheless it’s a good quality wire and solders well
Perfect fit for my resilient sounds gold v1. once i carpet the box it looked even better
First off I want to say thank you to Big Jeff and his whole team. I love the podcasts every week. Anyways, these amps are fantastic. I have 2 of them and they are absolute beasts. I can run them for an hour straight on 2 sundown zv6 18s and they barely get warm to the touch. The sound quality is better than any amp I've owned. I'm not even getting their full power either because I am running headway lithium which doesn't hold 14.4v. They literally almost get as loud as my 2 Brazilian 8k amps. If you got the electrical to run these, you will love them. Hands down the best amps I've ever owned. And they came very well packaged as always from Big Jeff Audio. I ordered during a holiday season and my shipping time was still very fast here in Asheville Nc. Anyways, my point is, these amps are amazing and I think they are discontinued so get them while Big Jeff still has some left. Thanks Big Jeff and his Team. Very happy with all of my purchases from you guys.
