Here at Big Jeff Audio, we sell through different selling channels such as Amazon, eBay, and Walmart, as well as our own. We’re going to talk about when customers reach out through the selling channel for help. I received a call from an Amazon rep needing to help a customer with the speakers they purchased. The rep provided the customer’s name and 3 different order numbers that I could not find the order under in our system. I then tried to look the information up directly through our Amazon selling channel and finally found the order. This order was filled by Amazon, which means we sent them our stock to sell to customers and this customer was over their 30-day return period.
This is the first time I’ve had this type of situation happen, so I needed to put them on hold and speak to my manager. To make this situation even better I was training a new employee and the Amazon rep kept putting us on hold without saying anything to us.
My manager instructed us to have the customer fill out the RMA form on our website and help this customer out with their damaged speakers. So, if anyone ever says we don’t help customers to the fullest this proves them wrong!
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Great subs but after owning them for 8 months now i already had to recone them once... i have them on a taramps 5k i have a d6500 in the rear and a d5100 under the hood.. and just can't handle the power... i do like them and they def sound real good.. but wish i would have bought 4 instead would recommend if your gonna toss a 3k on em cause they do get down and they're loud!
IVE BEEN RUNNING 2 OF THESE TITAN 1044 FOR YEARS ON MANY DIFFERENT AMPS AND OHM LOADS AND I HAVE NOT BEEN DISAPPOINTED YET THESE THINGS GET DOWN. I BOUGHT A 3RD ONE A COUPLE MONTHS AGO AND HAVE BEEN PUTTING IT THROUGH IT ALSO AND IT DONT MISS A BEAT RUNNING THEM 3 ON A KICKER KXA 2400.1 AT .67 OHMS FIXIN TO GET A 4TH ONE AND PUT THEM ON SAME AMP AT .50 OHM .... I LUV THESE SUBS
These boxes are A+ quality! I don’t see how they sell for this cheap! It would cost me more than I paid to make it myself which I have in the past. Great service and quick shipping.
I really liked this amplifier, very good quality, I have had the Salt series for a long time and I must say that B2 is excellent and more the quality, Thanks to Jay Holm
