One thing that may be misunderstood about a customer service rep, is that we do not always have all the information you may need on hand. You may be that 1 in a million customer that just stumps us .. And the best part about Big Jeff Audio, is that we are very Intune and communicative with our manufacturers. If we don’t have the answer for you, it just takes a short email and we’re pretty quick to get back with you, so please, bare with us when needing more information .. And keep in mind that we are not professional installers, with the basic and/or more advanced knowledge we have as customer service reps, we will make a combo for you, but as far as wiring and more in-depth installing questions, we are very minimally equipped to help with.
So, lets get into a stick situation .. Mr. Johnson, a regular, day to day, small time customer. He was a customer that called in and needed a little help with his check out process, since he was very computer illiterate. With no issue, another rep, Dian, helped him check out his cart after 4 phone calls, one exceeded an hour. [ Which Kudos to her !! ]
Mr. Johnson checked out with some deaf bonce subs and a dual pre-fab 12” enclosure. No issue at all, he knew what he wanted, he added it to his cart, then he paid his hard earned money! Once that order arrived to him, he decided to go to a local person to install it for him .. Now he was told by the outsider that the subs did not work with his enclosure, since his enclosure had an airspace of 1.5cf and the sub was 1.7cf .. Which we all know, it will work, with minimal change in the sound quality. The customer was convinced that the subs would blow the box up.. LOL.
He then proceeded to contact us, with threats, with lies, very agitated. And us giving the best service we could possibly give, we sat with him, talked him down, returned his box, gave him contacts to get a custom box made specifically for those subs, then at the end of the call he was ready to give his card to purchase an amp he didn’t even have a use for!
In short.. We truly do the best we can, through every stressful, angry, loud and complex situation. We at Big Jeff Audio attempt to give everyone, regardless of size, weight, nationally, sexual preference and gender, the BEST possible customer service experience we can.
Alyaa Franks, CSR Big Jeff Audio
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I was skeptical of the performance from a $200 all included unit, but was massively impressed. 25hz tune for the box is true (although don’t expect a ton out of it that low) but it really shines 30-45hz. I have this in a trunk of an old cutlass and it shakes my foot pedals. It added the missing link that my car needed and was extremely easy to install. 5 stars.
This will be the second set, im still waiting on them to be shipped with the rest of my order, but the first set i bought 6 months ago were great , im looking forward to theses one's being just as nice once they ship with my basshead garage watt meter
I haven't hooked them up yet but I bought 3 so far for my car audio well see how they work out
I have only used this to charge one battery so far. I like the fact that there is no settings to mess with just hook it up and go.
I've got an earlier version of this Watt meter (15K) and it's a great unit. It easily allows you to find your lowest impedence so that you know you're not gonna damage your amplifier. It also lets you see the real time power numbers so you know exactly how hard you're pushing your amplifier. I also like to use it to test out amplifiers that I buy or repair to make sure they are working properly.
My only complaint is that it can't remember which screen mode it was in when you restart your vehicle. I like to see the Apparent Power, which is Raw power (Volts times Amps or VA mode), but whenever you cycle the system off and back on, it reverts back to the default screen, which is corrected power. This mode adds in the Power Factor which is a correction percentage and results in a reduced power number. Because the Power Factor can vary quite a bit, I think the Apparent Power mode is more realistic for people to use.
Without a doubt, this unit is way cheaper than the $450 AMM-1. I think that unit is more aimed at shop owners who are constantly moving it from vehicle to vehicle.
The Basshead Garage Watt meter is aimed more at the consumer who wants to install it and leave it in their vehicle so it's always there and running.
I definitely recommend it.
Pics are of me testing out an amp rated 300w at 4 ohm. It did really well.
