Crazy story… We always say, “the customer is always right,” but that’s just a general rule to make the customer satisfied.. but for this story, he absolutely was.. right, that is.
This customer, for giggles, his name is Gizmo.
So, Gizmo, wrote in stating that his 6 year old sister brought his package inside, carried it up some stairs and left it on his bed.. Kinda amazed, because he bought a 50lb battery.
When he went to open his box, an even bigger surprise, it was full of air. So he did what any customer SHOULD do, and contacted us directly, as soon as he realized.
Now, of course it wasn’t a believable story, because what carrier would deliver an empty box.
Our first instance was to check our security cameras, and we definitely put the battery in there.
When the battery was shipped, it was weighed at 48lbs, however, when delivered, it was weighed at 3lbs…
You tell me what happened? 🤭
Here’s some DO’s to follow when handling an irate or upset customer:
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IVE BEEN RUNNING 2 OF THESE TITAN 1044 FOR YEARS ON MANY DIFFERENT AMPS AND OHM LOADS AND I HAVE NOT BEEN DISAPPOINTED YET THESE THINGS GET DOWN. I BOUGHT A 3RD ONE A COUPLE MONTHS AGO AND HAVE BEEN PUTTING IT THROUGH IT ALSO AND IT DONT MISS A BEAT RUNNING THEM 3 ON A KICKER KXA 2400.1 AT .67 OHMS FIXIN TO GET A 4TH ONE AND PUT THEM ON SAME AMP AT .50 OHM .... I LUV THESE SUBS
These boxes are A+ quality! I don’t see how they sell for this cheap! It would cost me more than I paid to make it myself which I have in the past. Great service and quick shipping.
I really liked this amplifier, very good quality, I have had the Salt series for a long time and I must say that B2 is excellent and more the quality, Thanks to Jay Holm
Lowest price on the net. Get while you can Jeff is closing them out.
