Crazy story… We always say, “the customer is always right,” but that’s just a general rule to make the customer satisfied.. but for this story, he absolutely was.. right, that is.
This customer, for giggles, his name is Gizmo.
So, Gizmo, wrote in stating that his 6 year old sister brought his package inside, carried it up some stairs and left it on his bed.. Kinda amazed, because he bought a 50lb battery.
When he went to open his box, an even bigger surprise, it was full of air. So he did what any customer SHOULD do, and contacted us directly, as soon as he realized.
Now, of course it wasn’t a believable story, because what carrier would deliver an empty box.
Our first instance was to check our security cameras, and we definitely put the battery in there.
When the battery was shipped, it was weighed at 48lbs, however, when delivered, it was weighed at 3lbs…
You tell me what happened? 🤭
Here’s some DO’s to follow when handling an irate or upset customer:
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First off I want to say thank you to Big Jeff and his whole team. I love the podcasts every week. Anyways, these amps are fantastic. I have 2 of them and they are absolute beasts. I can run them for an hour straight on 2 sundown zv6 18s and they barely get warm to the touch. The sound quality is better than any amp I've owned. I'm not even getting their full power either because I am running headway lithium which doesn't hold 14.4v. They literally almost get as loud as my 2 Brazilian 8k amps. If you got the electrical to run these, you will love them. Hands down the best amps I've ever owned. And they came very well packaged as always from Big Jeff Audio. I ordered during a holiday season and my shipping time was still very fast here in Asheville Nc. Anyways, my point is, these amps are amazing and I think they are discontinued so get them while Big Jeff still has some left. Thanks Big Jeff and his Team. Very happy with all of my purchases from you guys.
Good speakers, they sound great, no tweeters necessary, they go up real high in frequencies
I gotta say, this DS18 bass thing really amps up my car's sound. I'm no tech wizard, but even I could hook it up in a jiffy. And boy, does it make a diff! The bass hits so hard now, it's like having a concert in my car. If you're into thumpin' tunes, this gadget's a must-have!
DS18 DBPX200 delivers exceptional bass performance. Clients love it for its deep, rich sound. Easy installation and reliable durability make it a top choice for car audio upgrades.
The DS18 Digital Bass Processor is a must-have for any car audio enthusiast. It effortlessly enhances bass performance, integrates seamlessly with existing systems, and offers convenient remote control adjustments. Installation was a breeze, and the sound quality is phenomenal. Highly recommended!
