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Training at Big Jeff

Training at Big Jeff

Training at Big Jeff is different than most of the other places I’ve worked at. For instance, it’s hands on and using lots of resources to get the right information, instead of a bunch of training videos, scenarios, or new terms or acronyms they want you to remember. You learn from each experience you encounter. So, in this case you would want all kinds of things to happen so you will get an idea of how to handle it. We are in the process of switching programs that we use, so we get to learn a new system that is more helpful and useful.  

Let’s talk about my first day. I came in and got my clock in badge and got brought over to customer service and introduced to my co-workers. I was placed with Alyaa to train. She is so amazing and helpful. She went through every program in detail and had me do it so I could get a feel for doing it without her. She had me make phone calls to get used to doing that on my own. She taught me many things to get me where I am today. So, you can feel confident when you call our customer service team you won’t be disappointed! Until next time! Bass on bass heads!!

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