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Training

Training

This week here at Big Jeff Audio has been one of the most memorable job experiences yet. In comparison to most of the jobs I’ve had in the past, Big Jeff Audio has had impeccable trainers. With their thorough and in depth explanations of the software and communication platforms being used, I have found that the process of being trained is far more simple than I had initially expected. I truly have enjoyed working with and being trained by my co-workers Isaac and Alyaa, as they have simplified a vast amount of information for me. 

Some examples of things I have learned since being here include; handling out of stock items, offering customers advice on builds, offering alternative items for said out of stock items, handling negative feedback, keeping customers happy, and even taking a good handful of calls and answering some pretty tough questions. I’ve even considered going out of my way to learn more about car audio since being here so that I can be better prepared to help customers.

I must say, training with the Big Jeff team has been a great honor, an incredible experience and I look forward to learning more and growing with Big Jeff as a company.

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