Having been in the food industry for the past 17 years, I didn't think I was ready for a career change. However, working here at Big Jeff Audio for this past week has been an exciting and new experience for me. While I used to take call-in orders at my last job, working at Big Jeff Audio has given me a bit more confidence in talking to customers and, most importantly, typing, which I haven't done in 100 years 🤣.
The staff here at Big Jeff Audio is wonderful and very friendly. The training is easy, but there is a lot to learn. The trainers are very patient, which is a plus for me since my typing skills are not too good at the moment. Training became a lot easier when I had hands-on experience.
The knowledge required for this job will involve ongoing education. My goal is to be able to tell a customer about their product or any other product without having to look it up. I intend to reach this goal within the next few months, and it will make me feel good knowing I can help and provide customers with the information they need to enhance their experience with Big Jeff Audio. I am happy to be a part of the team.